How to send money from Colombia to Venezuela: steps and recommendations

June 11, 2025

4 minute read

Index of contents

  1. Why send money to Venezuela from Colombia?
  2. Why choose Retorna for your shipments?
  3. Steps to send money from Colombia to Venezuela
  4. Available payment methods in Colombia
  5. Recommendations for a successful shipment
  6. FAQs

Why send money to Venezuela from Colombia?

Colombia has become a key point for Venezuelans seeking to support their families in their country of origin. Sending money not only represents financial help, but also a bond that keeps families separated by adverse circumstances together.

Why choose Retorna for your shipments?

Return stands out for offering:

  • Speed: Transfers are processed in minutes.
  • Safety: Strict protocols to protect your data and money.
  • Transparency: No hidden costs or surprises.
  • 24/7 Support: Personalized attention at all times.
  • Competitive rates: Best exchange rates in the market.

Steps to send money from Colombia to Venezuela

  1. Download the Retorna App:
  2. Sign up:
    • Provide your basic details and a valid identity document.
  3. Set up your shipment:
    • Select Venezuela as the destination country.
    • Enter the amount to send.
    • Add your recipient's details.
  4. Choose the payment method:
    • Select the option that works best for you (see next section).
  5. Review and confirm:
    • Please check all the details before confirming the shipment.
  6. Send your money:
    • Ready! Your shipment will be processed and you can track it from the app.

Available payment methods in Colombia

  • PSE (Secure Online Payments): Direct bank transfer at no additional cost.
  • Bancolombia Consignment: Make a deposit at any Bancolombia branch using the Retorna code.
  • Effective: More than 15 partner establishments where you can make your payment.
  • Balance Returns: Use your available balance in the app to ship.

Recommendations for a successful shipment

  • Check the exchange rate: Check the current rates in the app to make sure you get the best value.
  • Use the shipping calculator: Available in the app to estimate the amount your recipient will receive.
  • Inform the recipient: Make sure you know the withdrawal method and the necessary documents.
  • Save the voucher: Keep the receipt or screenshot of the transaction for any eventuality.

FAQs

How long does it take for my money to get to Venezuela?

With Retorna, the money arrives in minutes, depending on the withdrawal method selected. We always recommend that you choose immediate transfer so that the money arrives immediately.

Is it safe to send money with Retorna?

Yes, Retorna uses advanced security protocols to protect your data and transactions.

What documents does the recipient need to withdraw the money?

Usually, a valid ID and the transaction code.

Conclusion

Sending money from Colombia to Venezuela is a simple and secure process with Retorna. Thanks to its intuitive platform, multiple payment methods and personalized attention, you can support your loved ones efficiently and without complications.

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