Making your first transfer with Retorna is easy. Just follow these steps to complete it successfully:

• Download the App: Search for "Retorna" in the App Store or Play Store and download it.
• Sign Up: Open the app and complete the registration process. You’ll only need some basic information and a valid ID.
• Set Up Your Transfer:
  Enter the destination country and the amount you want to send.
  Add the recipient’s details (full name and preferred bank account or withdrawal method).
• Choose Your Payment Method: Select from the payment options available in your country.
• Review and Confirm: Double-check all the details before confirming the transfer.
• Send Your Money: Done! Your transfer will be processed, and you can track it directly in the app.

At Retorna, we help you connect with your loved ones. Currently, you can send money from several countries:

‍From Chile to: Venezuela, Colombia, Peru, USA, Argentina, and Spain.
‍From Colombia to: Venezuela, Peru, USA, Argentina, and Spain.
‍From Peru to: Venezuela.
‍From the European Union to: Venezuela, Colombia, Argentina, and Peru.

Retorna always strives to provide the best exchange rate on the market. You can view the current rate directly in the app before confirming your transfer, ensuring you get the best value.

The available payment methods vary depending on the country you’re sending from. To learn more, check out our tutorial video, "Payment Methods," where we explain all the options in detail based on your origin country.