Send a shipment to the area, refer a friend, and win prizes.
In just a few minutes, your aid will arrive in Venezuela, Colombia, Spain, Peru, Argentina, or the United States.
We offer a convenient payment method so you can send money easily from anywhere.
Bank transfer with PIX, the most widely used payment system in Brazil. It's a fast, secure, and efficient option that allows your transfer to be processed in a matter of minutes.
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Forget the hassle. Your money arrives quickly, safely, and with no hidden fees. Just follow these simple steps:
From the main screen, tap the purple arrow, select the country you want to send money to and the currency you want the recipient to receive.
Once selected, tap the "Continue" button to proceed.
Now select how you want the recipient to receive the money. Available options may vary depending on the destination country.
Choose your preferred method and tap "Continue".
Select an existing recipient from your list or create a new one by tapping the "+ Add" button at the bottom right corner.
Complete the recipient’s information if you’re adding a new one.
Select how you want to pay for the transfer.
Options include available balance in Retorna, bank transfer, or Mach Pay, among others.After choosing, tap the "Continue" button.
Indica el motivo por el cual estás enviando dineroIndicate the reason you’re sending money: family support, food, emergencies, etc. This helps us improve our service.
You’ll see a full summary of your transfer, including: recipient’s name, amount to send, payment and delivery method, fee, and final amount.
If everything looks correct, confirm and tap "Pay and Send" to complete the process.
Make your transfer in just a few clicks. Your money will arrive quickly, safely, and hassle-free.
We’re available 24/7 on WhatsApp to help you and answer any questions.
With Retorna, your shipments arrive in minutes.
As easy as sending a WhatsApp message. Send your shipment in just a few clicks and your money will arrive quickly, safely, and hassle-free.
We protect your identity against fraud and money laundering.
We secure your transfers with an active security system.
We're available on WhatsApp 24/7 to help you with any questions.
“Excellent app, very easy and fast to use. I can send money right now with Retorna from the comfort of my home. They also offer personalized and efficient customer support. Highly recommended.”
“Retorna is my favorite app to send money: just a few steps and without leaving home, I pay and that’s it! In 10 minutes, it reaches its destination. Safe and reliable transfers.”
“Excellent, with competitive rates and very fast. I’m loving this app. 100% recommended.”
“Four years with you and you always respond when I need help. Super reliable.”
“Since December I’ve been sending money with Retorna from Chile to Venezuela and it’s excellent. The money arrives almost instantly.”
“I’ve been using Retorna for a long time and it’s never let me down. I love how quickly the money gets to its destination.”
“I love it because I know my parents receive my support in an easy, fast, and safe way.”
“I’ve been using this app for 4 years and it’s the best reliable and 100% secure.”
Find all the information you need to send money faster and more securely.
See all questionsYes, you can send dollars from Brazil to Venezuela using Retorna. Currently, you can send $100, $200, or $300 for cash pickup at Italcambio branches. For the pickup, your recipient should keep the following information in mind:
From Brazil, the only available payment method is PIX (instant transfer). PIX is the Central Bank of Brazil's instant payment system, which operates 24/7.
Yes, you need a Brazilian bank account with PIX enabled to make payments, as PIX is the only available payment method.
Delivery times from Brazil to Venezuela are: 10 minutes for Pago Móvil in VES, 1 hour for bank transfers in VES, and 2 to 3 business hours for cash pickup in USD. These times begin once Retorna validates your payment.
Yes, you can send money from Brazil to Venezuela in Venezuelan bolivars (VES) and US dollars (USD). Available methods include Pago Móvil and bank transfer for VES, and cash pickup at Italcambio branches for USD.
To use PIX with Retorna: select "PIX Transfer," complete the remittance details, review the summary, and tap "Pay and send." The app will show you a QR code to scan or a "PIX copy and paste" option to copy the key. Open your banking app, select PIX, scan the QR code or paste the copied key, and authorize the payment.
Yes, you need a Brazilian bank account with PIX enabled to make payments, as PIX is the only available payment method.
You can send money from Brazil to Venezuela in Venezuelan bolivars (VES) for deposit into bank accounts or via Pago Móvil, and in US dollars (USD) for cash pickup at Italcambio branches.
