Retorna payment methods by country: what options do you have and how to use them easily

Table of contents

1. introduction
2. General payment methods
3. Return payment methods by country
   • Colombia
   • Chile
   • Europe
   • Peru
   • Brazil
4. How to choose the best method for your country
5. FAQs
6. Conclusion

1. introduction

One of the most important factors when send money with Retorna is to choose the right payment method. Retorna offers different alternatives that vary depending on the country of origin, adapting to financial infrastructure and local regulation.

In this guide, we explain to you, country by country, what methods are available and how to use them to make your shipment fast, secure and hassle-free.

2. General payment methods in Retorna

Although each country has specific options, there are some common methods in most cases:

• Bank transfers: fast and secure.
• Balance Returns: You can keep the balance in your account and use it for future shipments.
• Cash payments: available at partner points in certain countries.
• Credit or debit cards: option enabled in Spain and Europe.

3. Payment methods in Retorna by country

Colombia

If you ship from Colombia, you can pay with:

• PSE (bank transfer) — directly from your bank.
• Bancolombia Consignment — using a unique Retorna code.
• Effective — in allied points such as Success, Carulla or Efecty.
• Balance Returns — previously charged to your account.
• 👉 More details about shipping from Colombia

Chile

In Chile, the available options are:

• Bank transfer — at no additional cost.
• Direct Debit — from your bank account.
• MACH Pay — the popular digital payment app.
• Balance Returns — for immediate shipments.
• 👉 More details about shipping from Chile

Spain/Europe

From Spain or European countries, Retorna allows:

• Bank transfer — standard and safe method.
• Credit or debit card — ideal for those looking for speed.
• 👉 More details about shipping from Spain

Peru

If you ship from Peru, you can pay with:

• Cash payment at the cash desk — in authorized branches.
• Balance Returns — for fast transactions.
• 👉 More details about shipping from Peru

Brazil

In Brazil, Retorna adapts to the local financial system with:

• PIX — the most used instant payment system in the country, available 24/7.
• 👉 More details about shipping from Brazil

4. Tips for choosing the best payment method

• Evaluate the speed: PIX in Brazil or PSE in Colombia are usually immediate.
• Look at the commissions: Some methods may have extra costs (e.g. cash).
• Think about comfort: MACH Pay in Chile or card in Spain are very practical.
• Make sure of availability: Each country has different limitations.

5. FAQs

Which method is faster?

Electronic payments such as PIX in Brazil, PSE in Colombia and direct debit in Chile are usually credited in minutes.

Can I use a credit card in all countries?

No, it's only available in Spain/Europe.

How do I know what methods are available to me?

When you start shipping on the app or web, Retorna shows you the options enabled for your country.

6. Conclusion

Get to know the payment methods available in Retorna by country allows you to choose the fastest, cheapest and most secure option for your transfers. From PIX in Brazil, PSE in Colombia, MACH Pay in Chile, until card in Europe, each user can select the medium that best suits their needs.

Thus, Retorna ensures that sending money to your loved ones is a simple and reliable process, no matter where you do it from.

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