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people trust Retorna.

Send international money in minutes

Competitive rates, instant transactions, and the peace of mind of staying close to your loved ones.

Available in:

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Estas son las 3 razones para tener Retorna

Más de 522.306 personas ya confían en Retorna.

Tasas competitivas y sin comisiones ocultas.

Tu familiar recibe el dinero en minutos.

Sigue el paso a paso y únete

01

Descarga

la app Retorna y crea tu cuenta.

02

Ingresa el monto

y elige cómo recibirá el dinero tu familiar en Venezuela (banco, efectivo u otros métodos disponibles).

03

Paga tu envío

de forma segura.

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Dinero en minutos,

directo para tu familiar.

What Our Customers Say About Us

“Excellent app, very easy and fast to use. I can send money right now with Retorna from the comfort of my home. They also offer personalized and efficient customer support. Highly recommended.”

Alexandra Vasquez
Retorna client recommendation review

“Retorna is my favorite app to send money: just a few steps and without leaving home, I pay and that’s it! In 10 minutes, it reaches its destination. Safe and reliable transfers.”

Johana Lugo
Retorna recommendation and review

“Excellent, with competitive rates and very fast. I’m loving this app. 100% recommended.”

Jem Fuentes

“Four years with you and you always respond when I need help. Super reliable.”

Liyubeth Garrido

“Since December I’ve been sending money with Retorna from Chile to Venezuela and it’s excellent. The money arrives almost instantly.”

Rafael Araujo

“I’ve been using Retorna for a long time and it’s never let me down. I love how quickly the money gets to its destination.”

Luisa Banderas

“I love it because I know my parents receive my support in an easy, fast, and safe way.”

Alfonso Tilotta

“I’ve been using this app for 4 years and it’s the best reliable and 100% secure.”

Ana Flores
Frequently Asked Questions

Learn everything you need to know to send money faster and more securely.

View all questions

¿Cuánto tarda en llegar mi envío a Venezuela?

Making your first transfer with Retorna is very easy. Follow these steps to complete it successfully:

¿Hay un monto mínimo o máximo para enviar?

With Retorna you can send money to the following destination countries:

Does Retorna have physical offices?

No, Retorna is a 100% digital company and does not have physical customer service oices. All support is provided through digital channels like this one (WhatsApp +56 9 6437 4380), email ([email protected]), and the mobile app.

¿Cómo recibe el dinero mi familiar en Venezuela?

You can send money with Retorna from the following countries:

¿Debo pagar alguna comisión?

Yes, you can send Dollars to Venezuela with Retorna. Currently, you can send $100, $200, and $300 dollars to be withdrawn in cash at Italcambio oices. For the withdrawal, your recipient must keep the following information in mind:

¿Es seguro enviar dinero con Retorna?

Retorna is a technological platform that allows people abroad to send money simply and reliably to family members or third parties in enabled countries. Retorna operates under high international standards to protect every transfer, using identity verification processes, security reviews, and anti-fraud monitoring.

Envía dinero a Venezuela desde hoy

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Choose destination country and currency

From the main screen, tap the purple arrow, choose the country you want to send money to, and the currency you want the recipient to receive it in. Once you've made your selections, tap the "Continue" button to proceed.

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Choose delivery method

Now you'll need to select how you want the recipient to receive the money. The available options may vary depending on the destination country. Choose your preferred option and tap "Continue.”

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Select or add recipient

Select an existing recipient from your list.Or, create a new one by tapping the " + Add " button in the bottom right corner.Fill in the new recipient's details if you choose this option.

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Choose payment method

Select the payment method you will use for the remittance.Options include using your available balance in Retorna, bank transfer, or Mach Pay, among others. After making your selection, tap the "Continue" button.

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Select the reason for shipment

Please indicate the reason you are sending money: it could be for family support, food, emergencies, or other reasons. This information helps us improve our service.

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Confirm and send

You'll see a complete summary of your shipment, including:recipient's name, amount to send, payment and delivery method, fee, and final amount.If everything is correct, confirm the information and tap the "Pay and Send" button to complete the process.